Chatterspot drives parts and service sales with digital on demand marketing

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Quick and Easy Approval with Co-op for Ford Quick Lane.

1,200 qualified hot leads from Chatterspot automated campaigns in Jan. 2020

Ford Dealer, Western PA
“This last quarter we have been more than satisfied with the number of inactive customers that Chatterspot has brought back to our store generating more gross for service and parts that normally we would not have seen these customers. From an ROI perspective Chatterspot is performing above most everyone else we do business with.”
Drew Hill
GENERAL MANAGER
Fairway Ford of Evans
“Chatterspot is by far the best company that we have used for outbound text solicitations. Not only are they great at generating leads, but the detail with which they have helped us cater specific messages and follow-through procedures to handle our unique needs has absolutely blown me away. Since signing up with Chatterspot, we have opened massive opportunities to stay in contact with our customers in a non-invasive way that yields far higher response rates than typical cold-calling or ground mail marketing campaigns. On one occasion our Account Manager, Matt Poches, even jumped in and helped us reply to customers because the response rate was so massive we were struggling to keep up! If that's not top-notch customer service I don’t know what is!”
Tim Placencia
Director, BOD | Angela Krause Ford Lincoln
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